Shipping & Delivery

ESTIMATED SHIPPING TIMES

• UK – NEXT DAY (Order before 12 Noon Monday to Thursday)
• EUROPE & USA – EXPRESS SHIPPING (1-3 working days)
• REST OF WORLD – EXPRESS SHIPPING (3-5 working days)

UK SHIPPING

In certain circumstances if the first delivery attempt to your specified address in the UK fails, you may be notified by DHL that your order is available to collect from your local DHL Access Point location. Please follow the instructions on the card provided by DHL and contact customercare@emmahyacinth.com if you require further information. The availability of this service is not guaranteed and is subject to restrictions.

OVERSEAS SHIPMENTS

Shipments to the following countries are subject to strict controls by local customs authorities and as a result delays may occur for reasons outside of our control.

CANADA, SOUTH KOREA, QATAR, TURKEY AND UAE

At the moment we are unable to ship orders to the Russian Federation.

REFUSED SHIPMENT

If an order is refused at delivery you will not be refunded shipping costs or any         duties/taxes incurred. We strongly urge you to review your order prior to shipment.